In December, 1990, Gene and Doug Markley started a brave new atuomotive dealership called Saturn of Fort Collins. As one of the first stores to open up in the West, Saturn of Fort Collins has been providing a unique selling and onwership experience for over 19 years.
Saturn was set up by General Motors to be an import fighter, giving the US automotive buyer an option to purchase an American brand. For many years Saturn stood for safety, affordability, low cost of ownership, and a high standard of customer service in the buying and ownership process.
Now, that brand is going away. With General Motor's and Penske unable to reach an agreement to sell of the brand, GM has decided to phase-out the brand and close the doors on it's leader in customer service.
WHAT DOES THAT MEAN FOR SATURN OF FORT COLLINS CUSTOMERS?
The Saturn brand is gong away. However, the retailer (Markley Motors) is still here to serve its customers. You have, and always will be part of the Markley Motors organizaiton. The philosophies, at Saturn, have been a part of the heritage and the way of doing business at Markley Motors, Inc. for over 73 years. Nothing will change, as far as the way customers are treated and cared for.
We're Changing, Not Leaving . . .
We would like to take this opportunity to say "Thank You" for your past business and loyalty to Saturn of Fort Collins. For the past 19 years we have considered you as a part of the Markley family. We also want to reassure you that we will continue to provide the service and satisfaction that you have become accustomed to at our facility. This is still our number one priority.
Even though the Saturn name is going away the people and facility will remain the same. We will continue to provide warranty and service repairs at either of our facilities. We will also stock the parts necessary to perform these repairs.
We are saddened by the loss of Saturn. However, as a part of the Markley organization, we look at this as an opportunity to expand. We offer a full line of Buick, GMC, Honda vehicles and the largest pre-owned inventory in Northern Colorado.
We look forward to a continued relationship with you and your vehicle. If you have any questions or concerns please contact me or any of our employees.
Sincerely,
Wednesday, November 4, 2009
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